Hyster enjoys a wonderful relationship with the majority of its clients due its focus on producing complete client satisfaction through its world class production. Our objective is to anticipate the requirements of every client in addition to deal with them with lift trucks that provide the performance, the dependability and the value which they demand.
Hyster completely believes in starting with the customer. The company performs yearly focus groups and provides on-going voice of customer research that is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, in order to ensure the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Each and Every Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for example quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each shift. These audits really hold each employee accountable for constant quality, together with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a wide array of features. The company has remained completely devoted to its key focus on safety and quality, on being innovative each time, and by providing some of the best material handling machinery on the market. These are just a few of the reasons why Hyster has become a leader within the business.